You'll be connected to one of our customer support agents.Ħ. If our virtual assistant was unable to solve your request, click the Unsolved (thumbs-down) icon. Continue to the next step if you want to be connected to a customer support agent.ĥ. Describe your request to retrieve relevant support center articles.

You'll be initially connected to our virtual assistant. Or Continue as Visitor and enter your email address.Ĥ. Click Log In (Recommended) so our support team can better assist you with your request. Click the Chat icon on the bottom rightģ. You'll be connected to one of our customer support agents.Ģ. You'll be connected to one of our customer support agents. If our virtual assistant was unable to solve your request, tap the Unsolved (thumbs-down) icon.Ħ. Describe your request and tap the three arrows on the bottom right to retrieve relevant support center articles. You'll initially be connected to our virtual assistant. Tap the Chat (headset icon) on the top rightĤ. Tap the Account icon on the bottom navigation barģ. To chat with a live support team agent, follow these instructions: On appĢ. Otherwise, select how you would like to contact support below: For general inquiries and answers to commonly asked questions, visit our Support Center. Always avoid clicking links or answering emails/messages from unknown senders.īinance.US customers can reach our customer support agents 24/7 via email, or live chat during select operating hours. Important: Binance.US support will never ask for your password, solicit money, or ask you to send your crypto to an external wallet.

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